Order Processing
All orders will be processed and shipped within 1-2 business days excluding holidays. If you have questions about your order please contact us at support@bodycabana.com or by filling in the form on the Contact Us page. We will respond back to you within 24 hours during our normal business hours.
Security
We want our customers to feel safe about placing orders online. That is why our website is protected by the industry-leading Secure Socket Layer (SSL) encryption software so that your order and credit card information are safe and secure. The Body Cabana is the sole owner of all customer information collected on our site. Customer information is used strictly for processing orders. We will in no way sell our customers information to third parties.
Order Cancellations and Changes
If you would like to cancel or make changes to your order you must do so before we ship your order out. Once your order has shipped, it will not be possible to cancel your order. Orders are generally shipped within 1-2 business days.
To cancel or make changes to your order you must email us support@bodycabana.com. Please provide us with your Full Name, Order #, Item # that you want to change and the type of change you would like to make. Please be specific and let us know if you want to change the quantity, size, color, style or material.
*All cancellations and changes must be done BEFORE your order is shipped out. *
Coupon Codes
Coupon codes can not be used in combination with other special offers, discounts or promotions and must be entered during your checkout process. Please note that all coupons have expiration dates.
Discounts, Special Offers, Promotions
Discounts, special offers and promotions can not be used in combination with Coupon Codes or each other and must be entered during your checkout process. Please note that all discounts, special offers and promotions have expiration dates and will be removed from our website. If at anytime a discount, special offer or promotion is still shown on our website we will always refer to the expiration date for validation.
Product Information Notice
We will do our best to ensure that all product information listed on our site is as accurate as possible. We are not responsible for typos or errors in our product information (style,color) that is provided to us by our suppliers. The Body Cabana is not responsible for the sterilization of any body piercing jewelry.
